We strive to ensure that our patients receive routine preventative care, necessary education, and support to maintain optimal physical and emotional well-being. During ‘Well-Care’ visits, we thoroughly check your child’s general physical condition and development. We schedule well care visits for our newborn patients at separate times of the day so that their exposure to sick patients is minimal.
We realize that having an ill child at home is stressful. Dr. Esterov is committed to alleviating your child’s discomfort as soon as possible. If the office is open, she sees all sick patients on the same day that you call.
After-hours telephone calls on weekdays, weekends and holidays are handled by a 24 hour medical answering service. Please make sure that all of the information given to the operator is correct and your telephone accepts restricted numbers. Messages are relayed to Dr. Esterov immediately and you should expect a return call within 15 to 30 minutes.
The doctor will determine whether the situation can be handled by phone and see you in the office the next morning or whether it will be necessary for you to proceed with your child to the nearest emergency room.